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Law Week Special - Where to find legal info and support during COVID-19

For Law Week 2020, Legal Aid NSW wants everyone in NSW to have access to the legal information they need in these challenging times. In this special Law Week episode, we talk to Kerry Wright about the best places to find legal information whether you have a COVID-19 related legal issue or a more general legal issue.
In this episode we discuss:
Legal Aid NSW legal resources
Find Legal Answers website
Law Access website
Law Access legal information line: 1300 888 529
Legal Aid NSW Youtube channel

Trailer - Legal Aid NSW Podcast series: What we stand for

Trailer for the Legal Aid NSW Podcast series: What we stand for.
Over the past 40 years (1979 – 2019) Legal Aid and its staff have made an incredible contribution to the administration of justice and the lives of the most vulnerable people in NSW.
We are celebrating the diversity and depth of talent within our organisation through a series of staff video interview, podcasts and staff profiles.
Listen to What we stand for
Watch the videos
More information
 
Referrals and more information
Visit the Legal Aid NSW website to find a local advice service.
Call LawAccess NSW on 1300 888 529
To contact the CLE team with feedback or a topic suggestion please send us an email cle@legalaid.nsw.gov.au
 

shortcut - Robodebt

Tell us what you really think of our podcasts - help us keep this resource going!
What is it and where to go for help?
 Referrals
Centrelink — How to deal with debt information
Centrelink compliance division — call: 1800 086 400 Mon-Fri, 8am-5pm
Centrelink repayments division — call: 1800 076 072 Mon-Fri, 8am-5pm
Gordon Legal — Register your interest
Visit the Legal Aid NSW website to find a local civil law advice service.
Legal Aid NSW social security service
Welfare Rights Centre
Call LawAccess NSW 1300 888 529

shortcut - minor offences and migrant communities

There are several behaviours that are considered 'small offences' that you may not know about, CALD communities and newly arrived refugees can be at risk of committing these offences.
Find out what these offences are and how and where to get help if your client has committed a minor offence?
Florence Montalvo Cruz and Nohara Odicho from Refugee Service Legal Aid NSW have been interviewed by Audrey Bourget as part of SBS settlement Guide series to talk about legal issues that effect people when settling in Australia.
Referrals and more information
To find more information about where your clients can get help contact:
 Legal Aid NSW Refugee Service (02) 8713 6725. refugeeservice@legalaid.nsw.gov.au
How can Legal Aid NSW Refugee Service help me? — Watch the videos on YouTube and show these to your clients (available in English, Arabic, Assyrian, Darsi/Farsi and Kurdish Kurmanji.)
Book a Law Check-Up training session for your team or organisation.

Legal help for Veterans’ and their dependents

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Do you ask your clients if they are a veteran or if they have you ever done any military service?
The Veterans’ Advocacy service is a state wide specialist service of Legal Aid NSW helping veterans and their dependents get access to the services and benefits they are entitled to.
Hear from Danuzia Pontes and Nicholas Warren about the service and how it could help your clients.
 
Referrals and more information
More information and contact details Veterans’ Advocacy Service at Legal Aid NSW
Order the Veterans’ Advocacy Service publication FREE from our publications website
Call the Veterans’ Advocacy Service direct on 02 9219 5148 (reverse charges accepted) for advice or to make an appointment.
Visit the Legal Aid NSW website to find a local advice service.
Find out more about the Law Check-Up training program or book a FREE training session now.
Law Check-Up webinar
Call LawAccess NSW on 1300 888 529
Homes for Heroes
Soldier On
RSL NSW (incorporating DefenceCare)
Defence Families of Australia
Department of Veterans Affairs (DVA)
Veterans’ Review Board
To contact the CLE team with feedback or a topic suggestion please send us an email cle@legalaid.nsw.gov.au

NDIS part 2 - Planning

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Part 2 of a two part series looking deeper into the specifics of the NDIS.
In this episode you will find out about:
pre planning
planning meetings
reasonable and necessary supports
the best way to manage a plan
support coordinators and coordinators of supports
and how Legal Aid NSW can help
Catch up with NDIS part 1 - accessing the NDIS
Referrals and more information
To find more information about how Legal Aid NSW can help with the NDIS:
Watch our recorded webinar on the NDIS
Providing evidence of your disability
Disability Advocacy Finder
NDIS website
Call LawAccess NSW on 1300 888 529
Visit the Legal Aid NSW website to find a local civil law advice service.
Make sure you listen to episode 10. NDIS. The basics and episode 3. NDIS. Your rights as a consumer
To contact the CLE team with feedback or a topic suggestion please send us an email cle@legalaid.nsw.gov.au

Credit history and credit reports — what are they and why do they matter?

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For Privacy Awareness Week (12-18 May), Josh from Legal Aid NSW puts the spotlight on credit reporting in an interview with the Office of the Australian Information Commissioner’s Sophie Higgins, Director of the Dispute Resolution Branch and Justin Lodge, Assistant Director of the Dispute Resolutions Branch. You can look at their website here: https://www.oaic.gov.au/
In this podcast, Sophie and Justin aim to simplify credit reporting by helping community workers understand more about credit reporting processes, a client’s rights when it comes to credit reporting and steps individuals can take to maintain a healthy credit report or improve credit health.
 
Referrals and more information
Get a FREE credit report — ASIC Money Smart
OAIC website
IDCARE—National identity and cyber support service
Legal Aid NSW might be able to assist you recover you credit reputation
LawAccess NSW 1300 888 529
Learn how to use the Law Check-Up tool
OAIC facebook
OAIC Twitter

Our rights when we buy goods and services – what’s new?

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Consumer law deals with your rights when you buy goods and services. In this episode we learn about:
How common consumer law issues are
What your clients can do if they’ve had a bad experience with Vocation and Education Training (VET) Student loans.
Fair Trading’s new powers – sometimes Fair Trading can order a business to repair a good, replace a good or pay you money
Where did the Financial Ombudsman Service (FOS), Credit and Investments Ombudsman (CIO) and the Superannuation Complaints Tribunal (SCT) go? They’ve all been replaced by the Australian Financial Complaints Authority (AFCA)
We also touch on a few other things such as payday loans, basic consumer law rights and how to refer your clients for free legal advice that hopefully you and your clients will find useful!
 
You can call LawAccess NSW on 1300 888 529 for free legal information and referrals or visit their website
 
You can see where your closest Legal Aid NSW office
 
You can visit the Australian Financial Complaints Authority’s website or call them on 1800 931 678.
 
You can visit Fair Trading NSW’s website or call them on 13 32 20.

Inside the Legal Aid NSW Coronial Inquest Unit

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In this episode Joshua from the Community Legal Education Branch speaks to David Evenden, the Solicitor in Charge of the Coronial Inquest Unit. This episode gives an interesting look at what coronial inquests are, when they happen, and how community workers can refer a client for an appointment. David also talks about the Dungay inquest that has received media attention.  
 Referrals and more information:
Go here to find out more about the Legal Aid NSW’s coronial inquest unit.  
If you would like to make an application for legal aid for representation at an inquest or to discuss anything about the Coroner’s Court please call the Coronial Inquest Unit on 02 9219 5156 or 02 9219 5000.
If you live in regional NSW contact us through your local Legal Aid NSW office or call LawAccess NSW, our legal help line on 1300 888 529.
Find out more about counselling services available on the Coroner’s Court website.