Elder Abuse

Hard Conversations: Episode 1 - Legal Aid NSW Elder Abuse Service and Central Coast Community Legal Centre

Hard Conversations is a 6-part podcast series exploring the complexity of elder abuse. It is produced by the Community Legal Education Branch of Legal Aid NSW.
The series was originally recorded several years ago. We have refreshed it because we thought that the conversations are still relevant and will assist anyone who wants to understand more about elder abuse. 
The people we talk with in this series generously shared their understanding of elder abuse, how they think about it in their communities, and ideas about how we can address it together. Many of them no longer work in the same roles and have moved on to other things. However, we think that their expertise, experience and insights remain relevant and valuable.
This first episode was recorded from conversations with social workers, community workers and lawyers from Legal Aid NSW Edler Abuse Service, and the Central Coast Community Legal Centre. Most of the people you will hear in this episode no longer work with these services. The Legal Aid NSW Elder Abuse Service and the Central Coast Community Legal Centre continue to provide services for older people.
You will hear from:
Tracy Jackson- then a social worker at the Central Coast Elder Abuse Service
Bobbi Murray – then an Aboriginal access worker at the Central Coast Community Legal Centre
Barry (BJ ) Duncan- then an Aboriginal access worker at the Central Coast Community Legal Centre/ member Darkinjung Aboriginal Land Council
Mary Lovelock - Solicitor in charge at the Central Coast Elder Abuse Service
Tanya Chapman – then a lawyer at the Central Coast Elder Abuse Service
Download the transcript for this episode.
Other episodes of Hard Conversations:
Ep2: Talking about elder abuse and First Nations communities
Ep3: Talking about elder abuse and culturally diverse communities
Ep4: Talking about engaging with diverse communities
Ep5: Talking about elder abuse and rural and regional communities
Ep6: Dr Kay Patterson - former federal Age Discrimination Commissioner talks about elder abuse
 
More information
Central Coast Community Legal Centre 02 4353 4988
Legal Aid NSW 1300 888 529
Legal Aid NSW Elder Abuse Service (Central Coast and Hunter) - 02 4324 5611
1800 ELDERHelp: National elder abuse phone line- 1800 353 374
NSW Ageing and Disability Commission and Abuse Helpline - 1800 628 221
Seniors Rights Service NSW - 1800 424 079
OPAN (Older Persons Advocacy Network) – 1800 700 600
NSW Aboriginal Land Councils – 02 9689 4444 and Darkinjung Local Aboriginal Land Council – 02 4351 2930
National Aboriginal Community Controlled Health Organisations -NACCHO
Relationships Australia Elder Support and Mediation service -1300 364 277
1800 Respect: National Domestic, Family and Sexual Violence Counselling  - 1800 737 732
Compass- Guiding action on elder abuse -resources and support directory
Music by Gambirra 
Edited by Jessica Sullivan and Yasmine Lewis: Legal Aid NSW
 
Subscribe to the Legal Aid NSW Elder Abuse Service e-newsletter
This series was made in partnership with the Legal Aid NSW Central Coast Elder Abuse Service, and the Central Coast Community Legal Centre. 
 
Please send your questions, comments and feedback to: cle@legalaid.nsw.gov.au
 
Disclaimer: This podcast is a general guide to the law. You should not rely on it as legal advice. We recommend that you talk to a lawyer about any particular situation. The information is correct at the time of publishing but it may change. For more information, start with our team at LawAccess NSW via webchat at legalaid.nsw.gov.au or on 1300 888 529. 
 

Hard Conversations: Episode 2 - First Nations communities

Hard Conversations is a 6-part podcast series exploring the complexity of elder abuse. It is produced by the Community Legal Education Branch of Legal Aid NSW.
The series was originally recorded several years ago. We have refreshed it because we thought that the conversations are still relevant and will assist anyone who wants to understand more about elder abuse. 
The people we talk with in this series generously shared their understanding of elder abuse, how they think about it in their communities, and ideas about how we can address it together. Many of them no longer work in the same roles and have moved on to other things. However, we think that their expertise, experience and insights remain relevant and valuable.
 
Download the transcript for this episode.
 
In this second episode we will hear from:
Scott Hawkins – then the manager of the Aboriginal Service Unit at Legal Aid NSW
Barry Duncan (BJ) - previously working as the Aboriginal Access Worker with the Central Coast Community Legal Centre NSW, and was a member of the Darkinjung Aboriginal Land Council
Other episodes of Hard Conversations:
Ep1: Talking about elder abuse
Ep3: Talking about elder abuse and culturally diverse communities
Ep4: Talking about engaging with diverse communities
Ep5: Talking about elder abuse and rural and regional communities
Ep6: Dr Kay Patterson - former federal Age Discrimination Commissioner talks about elder abuse
 
More information
Legal Aid NSW 1300 888 529
Legal Aid NSW Elder Abuse Service (Central Coast and Hunter) - 02 4324 5611
Central Coast Community Legal Centre 02 4353 4988
1800 ELDERHelp: National elder abuse phone line- 1800 353 374
 NSW Ageing and Disability Commission and Abuse Helpline - 1800 628 221
Seniors Rights Service NSW - 1800 424 079
OPAN (Older Persons Advocacy Network) – 1800 700 600
NSW Aboriginal Land Councils – 02 9689 4444
Central Coast Aboriginal and Torres Strait Islander organisations include:  Darkinjung Local Aboriginal Land Council: Barang Regional Alliance: Bungree Aboriginal Association: Home - Mingaletta: Eleanor Duncan Aboriginal Services
Aboriginal and Torres Strait Islander aged care | Australian Government Department of Health, Disability and Ageing
Interim First Nations Aged Care Commissioner | Australian Government Department of Health, Disability and Ageing
National Aboriginal Community Controlled Health Organisations -NACCHO
Relationships Australia Elder Support and Mediation service -1300 364 277
Compass- Guiding action on elder abuse -resources and support directory
Beyond Blue 1300 22 4636
13YARN - Call 13 92 76 | 24 /7 Crisis support for Aboriginal and Torres Strait Islanders
Lifeline 131114 
 
Music by Gambirra 
Edited by Jessica Sullivan and Yasmine Lewis: Legal Aid NSW
 
This series was made in partnership with the Legal Aid NSW Central Coast Elder Abuse Service, and the Central Coast Community Legal Centre. 
 
Please send your questions, comments and feedback to: cle@legalaid.nsw.gov.au
 
Disclaimer: This podcast is a general guide to the law. You should not rely on it as legal advice. We recommend that you talk to a lawyer about any particular situation. The information is correct at the time of publishing but it may change. For more information, start with our team at LawAccess NSW via webchat at legalaid.nsw.gov.au or on 1300 888 529.

Hard Conversations: Episode 3 - Culturally diverse communities - Jenelyn Terkildsen

Hard conversations is a 6-part podcast series exploring the complexity of elder abuse. It is produced by the Community Legal Education Branch of Legal Aid NSW.
The series was originally recorded several years ago. We have refreshed it because we thought that the conversations are still relevant and will assist anyone who wants to understand more about elder abuse. 
The people we talk with in this series generously shared their understanding of elder abuse, how they think about it in their communities, and ideas about how we can address it together. Many of them no longer work in the same roles and have moved on to other things. However, we think that their expertise, experience and insights remain relevant and valuable.
In this 3rd episode we talk with Jenelyn Terkildsen about elder abuse in culturally and linguistically diverse communities. This episode was recorded when Jenelyn was working as a Multicultural Access Project Officer at ConnectAbility on the Central Coast NSW. This role no longer exists.
 
Download the transcript for this episode.
 
Other episodes of 'Hard conversations':
Ep1: Talking about elder abuse
Ep2: Talking about elder abuse and First Nations communities
Ep4: Talking about engaging with diverse communities
Ep5: Talking about elder abuse and rural and regional communities
Ep6: Dr Kay Patterson - former federal Age Discrimination Commissioner talks about elder abuse
 
 More information
Legal Aid NSW Elder Abuse Service 02 4324 5611
Legal Aid NSW  1300 888 529
Central Coast Community Legal Centre 02 4353 4988
1800 ELDERHelp: National elder abuse phone line- 1800 353 374
NSW Ageing and Disability Commission and Abuse Helpline - 1800 628 221
Seniors Rights Service NSW 1800 424 079
Aged Care Quality and Safety Commission 1800 951 822
Statement of Rights | Aged Care Quality and Safety Commission
OPAN (Older Persons Advocacy Network) – 1800 237 981
1800 Respect: National Domestic, Family and Sexual Violence Counselling  - 1800 737 732
Carers NSW - 1800 242 636
Speak My Language | Podcasts from CALD and indigenous communities
Compass- Guiding action on elder abuse -resources and support directory
Partners in Culturally Appropriate Aged Care
Centre for Cultural Diversity in Ageing
Translating and Interpreting Service (TIS National) 131450
Lifeline   131114  
Beyond Blue  1300 22 4636
Music by Gambirra 
Edited by Jessica Sullivan and Yasmine Lewis: Legal Aid NSW
This series was made in partnership with the Legal Aid NSW Central Coast Elder Abuse Service, and the Central Coast Community Legal Centre. 
Please send your questions, comments and feedback to: cle@legalaid.nsw.gov.au
Disclaimer: This podcast is a general guide to the law. You should not rely on it as legal advice. We recommend that you talk to a lawyer about any particular situation. The information is correct at the time of publishing but it may change. For more information, start with our team at LawAccess NSW via webchat at legalaid.nsw.gov.au or on 1300 888 529
 

Hard conversations: Episode 4 - Engaging with diverse communities

Hard Conversations is a 6-part podcast series exploring the complexity of elder abuse. It is produced by the Community Legal Education Branch of Legal Aid NSW.
The series was originally recorded several years ago. We have refreshed it because we thought that the conversations are still relevant and will assist anyone who wants to understand more about elder abuse. 
The people we talk with in this series generously shared their understanding of elder abuse, how they think about it in their communities, and ideas about how we can address it together. Many of them no longer work in the same roles and have moved on to other things. However, we think that their expertise, experience and insights remain relevant and valuable.
In this 4th episode we talk with Diana Bernard. Diana is the former manager of education and special projects at the Seniors Rights Service.  The Seniors Rights Service continues to provide valuable services in the area of elder abuse.
Download the transcript for this episode.
Other episodes of Hard Conversations: 
Ep1: Talking about elder abuse
Ep2: Talking about elder abuse and First Nations communities
Ep3: Talking about elder abuse and culturally diverse communities
Ep5: Talking about elder abuse and rural and regional communities
Ep6: Dr Kay Patterson - former federal Age Discrimination Commissioner talks about elder abuse
 
 More information
Seniors Rights Service NSW 1800 424 079
Legal Aid NSW Elder Abuse Service 02 4324 5611
Legal Aid NSW  1300 888 529
1800 ELDERHelp: National elder abuse phone line- 1800 353 374
NSW Ageing and Disability Commission and Abuse Helpline - 1800 628 221
Aged Care Quality and Safety Commission 1800 951 822
OPAN (Older Persons Advocacy Network) – 1800 237 981
NSW Aboriginal Land Councils – 02 9689 4444
Interim First Nations Aged Care Commissioner | Australian Government Department of Health, Disability and Ageing
National Aboriginal Community Controlled Health Organisations -NACCHO
1800 Respect: National Domestic, Family and Sexual Violence Counselling  - 1800 737 732
Speak My Language | Podcasts from CALD and indigenous communities
Compass- Guiding action on elder abuse -resources and support directory
Partners in Culturally Appropriate Aged Care
Centre for Cultural Diversity in Ageing
Translating and Interpreting Service (TIS National) 131450
Lifeline   131114  
Beyond Blue  1300 22 4636
 
Music by Gambirra 
Edited by Jessica Sullivan and Yasmine Lewis from Legal Aid NSW and Bernadette Nguyen from Audiocraft.
 
This series was made in partnership with the Legal Aid NSW Central Coast Elder Abuse Service, and the Central Coast Community Legal Centre. 
 
Please send your questions, comments and feedback to: cle@legalaid.nsw.gov.au
 
Disclaimer: This podcast is a general guide to the law. You should not rely on it as legal advice. We recommend that you talk to a lawyer about any particular situation. The information is correct at the time of publishing but it may change. For more information, start with our team at LawAccess NSW via webchat at legalaid.nsw.gov.au or on 1300 888 529
 

Hard Conversations: Episode 5 - Rural and regional communities

Hard Conversations is a 6-part podcast series exploring the complexity of elder abuse. It is produced by the Community Legal Education Branch of Legal Aid NSW.
The series was originally recorded several years ago. We have refreshed it because we thought that the conversations are still relevant and will assist anyone who wants to understand more about elder abuse. 
The people we talk with in this series generously shared their understanding of elder abuse, how they think about it in their communities, and ideas about how we can address it together. Many of them no longer work in the same roles and have moved on to other things. However, we think that their expertise, experience and insights remain relevant and valuable.
In this 5th episode we talk with Maria Berry about elder abuse in rural and regional communities. This episode was recorded when Maria was previously a community development officer with the Older Persons Advocacy Network (OPAN).
 
Download the transcript for this episode. 
 
Other episodes of Hard Conversations: 
Ep1: Talking about elder abuse
Ep2: Talking about elder abuse and First Nations communities
Ep3: Talking about elder abuse and culturally diverse communities
Ep4: Talking about engaging with diverse communities
Ep6: Dr Kay Patterson - former federal Age Discrimination Commissioner talks about elder abuse
 
 More information
Legal Aid NSW Elder Abuse Service 02 4324 5611
Legal Aid NSW  1300 888 529
OPAN (Older Persons Advocacy Network) – 1800 237 981
1800 ELDERHelp: National elder abuse phone line- 1800 353 374
NSW Ageing and Disability Commission and Abuse Helpline - 1800 628 221
Seniors Rights Service NSW 1800 424 079
Aged Care Quality and Safety Commission 1800 951 822
Statement of Rights | Aged Care Quality and Safety Commission
1800 Respect: National Domestic, Family and Sexual Violence Counselling  - 1800 737 732
Carers NSW - 1800 242 636
Compass- Guiding action on elder abuse -resources and support directory
Lifeline   131114  
Beyond Blue  1300 22 4636
 
Music by Gambirra 
Edited by Jessica Sullivan and Yasmine Lewis: Legal Aid NSW
 
Subscribe to the Legal Aid NSW Elder Abuse Service e-newsletter
 
This series was made in partnership with the Legal Aid NSW Central Coast Elder Abuse Service, and the Central Coast Community Legal Centre. 
Please send your questions, comments and feedback to: cle@legalaid.nsw.gov.au
Disclaimer: This podcast is a general guide to the law. You should not rely on it as legal advice. We recommend that you talk to a lawyer about any particular situation. The information is correct at the time of publishing but it may change. For more information, start with our team at LawAccess NSW via webchat at legalaid.nsw.gov.au or on 1300 888 529

Hard Conversations: Episode 6 - Dr Kay Patterson - former federal Age Discrimination Commissioner talks about elder abuse

Hard Conversations is a 6-part podcast series exploring the complexity of elder abuse. It is produced by the Community Legal Education Branch of Legal Aid NSW.
The series was originally recorded several years ago. We have refreshed it because we thought that the conversations are still relevant and will assist anyone who wants to understand more about elder abuse. 
The people we talk with in this series generously shared their understanding of elder abuse, how they think about it in their communities, and ideas about how we can address it together. Many of them no longer work in the same roles and have moved on to other things. However, we think that their expertise, experience and insights remain relevant and valuable.
This final episode features Dr Kay Patterson AO – federal age discrimination commissioner at the Australian Human Rights Commission (AHRC) from 2016 to 2023.  In this informative and engaging interview, Dr Patterson talks with Mary Lovelock - solicitor in charge of the Legal Aid NSW Central Coast Elder Abuse Service. 
This series has been made in partnership with the Legal Aid NSW Central Coast Elder Abuse Service, and the Central Coast Community Legal Centre. 
Download the transcript for this episode. 
Previous episodes of Hard Conversations:
Ep1: Talking about elder abuse
Ep2: Talking about elder abuse and First Nations communities
Ep3: Talking about elder abuse and culturally diverse communities
Ep4: Talking about engaging with diverse communities
Ep5: Talking about elder abuse and rural and regional communities
More information
Legal Aid NSW Elder Abuse Service (Central Coast and Hunter) - 02 4324 5611
Legal Aid NSW 1300 888 529
1800 ELDERHelp: National elder abuse phone line -1800 353 374
 NSW Ageing and Disability Commission and Abuse Helpline -1800 628 221
NSW Ageing and Disability Commission training resources
Video - Margarita - OPAL Institute
Australian Human Rights Commission - Age Discrimination
Elder abuse | Australian Human Rights Commission
Elder abuse awareness video campaigns | Australian Human Rights Commission
You decide Who decides – Guide to making an enduring power for financial decisions
Empowering Futures: A national survey on the understanding and use of financial enduring powers of attorney.
Shaping Perceptions: How Australian Media Reports on Ageing (2024) | Australian Human Rights Commission
Australian Institute of Family Studies Elder Abuse reports - Elder abuse research | Australian Institute of Family Studies
gov.au/projects/national-elder-abuse-prevalence-study
Australian Law Reform Commission: Elder Abuse — A National Legal Response
Council of Attorney General: National Plan to Respond to the Abuse of Older Australians
Federal Attorney General-Protecting the Rights of Older Australians
National Australian Research Institute elder abuse resources and research
Compass- Guiding action on elder abuse -resources and support
OPAN (Older Persons Advocacy Network) – 1800 700 600
E safety Commissioner
Elder abuse support and mediation service - Relationships Australia 1300 364 277
Lifeline   131114  
Beyond Blue  1300 22 4636
Music by Gambirra 
Editing by Tiffany Dimmack - Audiocraft and Yasmin Lewis - Legal Aid NSW
 
Subscribe to the Legal Aid NSW Elder Abuse Service e-newsletter
Please send questions, comments and feedback to: cle@legalaid.nsw.gov.au
Disclaimer: This podcast is a general guide to the law. You should not rely on it as legal advice. We recommend that you talk to a lawyer about any particular situation. The information is correct at the time of publishing but it may change. For more information, start with our team at LawAccess NSW via webchat at legalaid.nsw.gov.au or on 1300 888 529. 

Not afraid – the story of an elder abuse survivor

In this special episode, Sasha and Lynn from Legal Aid NSW's Elder Abuse Service, chat to Peg, an elder abuse survivor, about her experience and getting legal help. 
If you or anyone you know is experiencing elder abuse, contact the Elder Abuse Service on (02) 4324 5611 or via Legal Aid NSW's team at LawAccess NSW. Call 1300 888 529 or chat online at www.legalaid.nsw.gov.au 
The content in this episode may be distressing for some listeners. If you need support, help is available.
Lifeline - 13 11 14
1800 RESPECT 1300 737 732
Download the transcript.
Disclaimer: This podcast is general information only and cannot be relied on as legal advice. The information is accurate at the time of posting but may have changed. If you need assistance about a particular situation, contact our team at LawAccess NSW via webchat at www.legalaid.nsw.gov.au or call 1300 888 529. 

What is elder abuse?

June 15 marked World Elder Abuse Awareness Day. In this short episode, we highlight what elder abuse is and give a preview of a special episode on the topic that we have coming up. 
If you are affected by any of the issues raised in this episode, contact 1800RESPECT. Call 1800 737 732, text 0458 737 732, chat online or video call via 1800respect.org.au.
For more information about World Elder Abuse Awareness Day, visit the website - www.elderabuseawarenessday.org.au
Find out about the Elder Abuse Service: Elder Abuse Service (nsw.gov.au)
Contact Legal Aid NSW: 1300 888 529 or via webchat at www.legalaid.nsw.gov.au 
Sign up to our Law for Community Workers Alert: Legal Aid NSW - Subscribe
Listen to our podcast series about Elder Abuse, Hard Conversations: https://lawforcommunityworkers.podbean.com/category/hard-conversations-series Transcript: https://acrobat.adobe.com/id/urn:aaid:sc:AP:fa0e9811-7be4-49ae-b685-d8cd2f1f85eb 
 
Disclaimer: This podcast is a general guide to the law. You should not rely on it as legal advice. We recommend that you talk to a lawyer about any particular situation. The information is correct at the time of publishing but it may change. For more information, start with our team at LawAccess NSW via webchat at www.legalaid.nsw.gov.au or on 1300 888 529. 

Spotlight On Seniors Rights Service NSW

Seniors Rights Service is a community organisation dedicated to protecting and advancing the rights of older people, particularly vulnerable and disadvantaged groups.
We provide free and confidential advice, aged care advocacy and support, and legal advice to seniors across New South Wales.
Your rights. Your voice. Free and confidential.
Telephone: 1800 424 079  |  02 9281 3600
Website: Protecting the rights of older people - Seniors Rights Service
Email: info@SeniorsRightsService.org.au
Information Sessions: https://seniorsrightsservice.org.au/information/information-sessions/
Newsletter: Newsletters - Seniors Rights Service
Subscribe: Seniors Rights Service (list-manage.com)
Facebook: Seniors Rights Service - Home | Facebook
Twitter: https://twitter.com/Seniors_Rights
 
Transcript: https://otter.ai/u/dMd-umKupo6ONdFHoh54Sl-peto
Acknowledgments
The music in our Law for Community Workers on the go podcasts is Blue Highway by Podington Bear licensed under Creative Commons: Attribution Non-Commercial 3.0 Licence
https://creativecommons.org/licenses/by-nc/3.0/
Legal Aid NSW has met all our legal copyright and intellectual property obligations in the preparation of these podcasts.
 
Disclaimer: This podcast is a general guide to the law. You should not rely on it as legal advice. We recommend that you talk to a lawyer about any particular situation. The information is correct at the time of publishing but it may change. For more information, start with our team at LawAccess NSW via webchat at www.legalaid.nsw.gov.au or on 1300 888 529. 

Elder abuse: if you suspect something―call us

Call to action!
 
Tell us what you really think of 'Law for Community Workers on the go' - help this resource grow and improve.
 
PLEASE NOTE: The elder abuse helpline is now with the Ageing and Disability Commission. The phone number is the same 1800 628 221. 
In this podcast we discuss:
what elder abuse is
who are the main abusers of older people
what type of abuse older people experience
how the NSW Elder Abuse Helpline &Resource Unit works with community workers
how Legal Aid NSW can help older people who may be victims of elder abuse.
Referrals and more information
To find more information about elder abuse:
Ageing and Disability commission
check out the NSW Department of Justice Capacity Toolkit
visit the Legal Aid NSW website to view our Legal issues for Older People You can order hard copies of these brochures for free on the Legal Aid NSW publications page.
Contact cle@legalaid.nsw.gov.au to book a legal workshop about the topics discussed in this podcast for your staff or organisation.
Disclaimer: This podcast is a general guide to the law. You should not rely on it as legal advice. We recommend that you talk to a lawyer about any particular situation. The information is correct at the time of publishing but it may change. For more information, start with our team at LawAccess NSW via webchat at www.legalaid.nsw.gov.au or on 1300 888 529.