Online Legal Help Tools (Series)

Nobody likes getting a fine - Fine Fixer NSW can help

This episode is part of a series that looks at online legal help tools. In this episode Josh from the Community Legal Education Branch takes you into the world of how a new online tool, Fine Fixer NSW, can help you or your clients if you get a fine. We interview Brendan Lacota (former principal solicitor at Moonee Valley Legal Service and now a consultant) who was one of the key people behind the creation of the tool, and Kirsty Harrison (Senior Solicitor) and Nicole Stack (Paralegal) from Legal Aid NSW who were both key in bringing the tool to NSW from Victoria.
Use the links below to find out more information about what we talked about in the episode:
Fine Fixer NSW
Work and Development Order Service at Legal Aid NSW – contact 1300 888 529 or wdo@legalaid.nsw.gov.au
Revenue NSW – Call the WDO Hotline number on 1300 478 879 (Monday to Friday 9am to 5pm)
Law Check-up – a tool to help you identify legal issues and refer your client for help
You can listen to another episode in this series (or search for it where you listen to podcasts) here:
Episode 1: Does technology have a place in legal services? Let’s find out
Episode 3: Simple, smart separation - how amica can help
Editing by Tiffany Dimmack from Audiocraft
Please send questions, comments, and feedback to: cle@legalaid.nsw.gov.au
 
Disclaimer: This podcast is a general guide to the law. You should not rely on it as legal advice. We recommend that you talk to a lawyer about any particular situation. The information is correct at the time of publishing but it may change. For more information, start with our team at LawAccess NSW via webchat at www.legalaid.nsw.gov.au or on 1300 888 529. 

Does technology have a place in legal services? Let‘s find out

In this episode we speak to Marrickville Legal Centre in Sydney about their new chatbot called NALA and Legal Aid NSW about their new traffic offences guided pathway. Both are integrating these new online tools into their client intake processes. We hear why they developed their tools, which clients will benefit and how.
Timestamps:
Interview with Marrickville Legal Centre starts at 1:57 mins
Interview with Legal Aid NSW starts at 19:44 mins
Use links below to find out more about information discussed in this episode.
Marrickville Legal Centre – click on the chat box on their home page – www.mlc.org.au
Legal Aid NSW Traffic Offences guided pathway - https://traffic.guidedpathways.legalaid.nsw.gov.au/
Legal Aid NSW FineFixer NSW guided pathway – https://nsw.finefixer.org.au/
Financial Rights Legal Centre Motor Vehicle Accidents Problem Solver guided pathway - https://mva.financialrights.org.au/
LawAccess NSW – Do you have a legal problem in NSW web page? With all 9 NSW guided pathways - https://legalhelp.lawaccess.nsw.gov.au/
To speak to a human for free legal information and referrals contact LawAccess NSW on 1300 888 529, Monday to Friday, 9.00am to 5.00pm or use their live chat function on their web home page - https://www.lawaccess.nsw.gov.au/
 
You can listen to the other episodes in this technology series:
Episode 2 – FineFixer NSW 
Episode 3: Simple, smart separation - How amica can help (podbean.com)
 
Disclaimer: This podcast is a general guide to the law. You should not rely on it as legal advice. We recommend that you talk to a lawyer about any particular situation. The information is correct at the time of publishing but it may change. For more information, start with our team at LawAccess NSW via webchat at www.legalaid.nsw.gov.au or on 1300 888 529.