Does technology have a place in legal services? Let‘s find out
In this episode we speak to Marrickville Legal Centre in Sydney about their new chatbot called NALA and Legal Aid NSW about their new traffic offences guided pathway. Both are integrating these new online tools into their client intake processes. We hear why they developed their tools, which clients will benefit and how.
Interview with Marrickville Legal Centre starts at 1:57 mins
Interview with Legal Aid NSW starts at 19:44 mins
Use links below to find out more about information discussed in this episode.
To speak to a human for free legal information and referrals contact LawAccess NSW on 1300 888 529, Monday to Friday, 9.00am to 5.00pm or use their live chat function on their web home page - https://www.lawaccess.nsw.gov.au/
You can listen to the other episodes in this technology series: